Shipping Policy

🚚 Shipping Policy

At hedza.store, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below for more details.

📦 Order Procesasing

All orders are processed within 1–2 business days (excluding Sundays and public holidays).

You will receive a confirmation email or SMS once your order is successfully placed and another notification when it has been shipped.

🇮🇳 Shipping Locations

We currently ship across all locations in India.

International shipping is not available at this time.

⏱️ Delivery Time

Delivery usually takes 3–7 business days, depending on your location and the courier service.

Remote areas may take a little longer.

💸 Shipping Charges

Free Shipping on all prepaid orders.

For Cash on Delivery (COD), an additional fee may apply (if applicable, it will be shown during checkout).

📮 Order Tracking

Once your order is shipped, you’ll receive a tracking ID via email or SMS.

You can use the tracking number to monitor your shipment on the courier's website.

📌 Important Notes

Please ensure the shipping address and contact details are correct at the time of placing the order.

In case of undelivered packages due to incorrect address or contact info, re-shipping charges may apply.

In rare cases, delays may occur due to unforeseen circumstances (weather, holidays, courier issues, etc.). We appreciate your patience.

🛠 Need Help?

If you have any questions about your shipment or need assistance, feel free to contact us:

📞 7574074726
📧 hedzastore@outlook.com